Power Outage Tips

10/7/2022 (Permalink)

Power Outage Effects

• Disrupt communications, water, and transportation.
• Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
• Cause food spoilage and water contamination.
• Prevent use of medical devices.

Survive DURING

• Keep freezers and refrigerators closed. The refrigerator will keep food cold for about four hours. A full freezer will keep the temperature for about 48 hours. Use coolers with ice if necessary. Monitor temperatures with a thermometer.

• Have alternate plans for refrigerating medicines or using power-dependent medical devices.

• Maintain food supplies that do not require refrigeration.
• Avoid carbon monoxide poisoning. Generators, camp stoves, or charcoal grills should always be used outdoors and at least 20 feet away from windows. Never use a gas stovetop or oven to heat your home.
• Do not use a gas stove to heat your home.
• Check on your neighbors. Older adults and young children are especially vulnerable to extreme temperatures.
• If safe, go to a community location with power if heat or cold is extreme.
• Turn off or disconnect appliances, equipment, or electronics. Power may return with momentary “surges” or “spikes” that can cause damage.

Be Safe AFTER

• When in doubt, throw it out! Throw away any food that has been exposed to temperatures 40 degrees or higher for two hours or more, or that has an unusual odor, color, or texture.
• If the power is out for more than a day, discard any medication that should be refrigerated, unless the drug’s label says otherwise. If a life depends on the refrigerated drugs, consult a doctor or pharmacist and use medicine only until a new supply is available.

via www.ready.gov

Your friends here at SERVPRO of Brookhaven, McComb & Columbia wants you to be prepared for this hurricane season. Power outages can be costly, but hopefully these tips will help prepare and instruct you during unpredictable situations.

SERVPRO Values Your Time

10/7/2022 (Permalink)

Call SERVPRO of Brookhaven, McComb & Columbia when you need it done right and done fast. Did you know when you hire us for your damage restoration needs, we work around your schedule and strive to get your business up & running ASAP? Quality cleaning and quick response - that is the SERVPRO way. Can't figure out how to get the job done? We're here for you during your emergency restoration needs. When you experience a fire, water or mold damage in your home or facility, you need fast response and the expertise to get the job done right, ensuring you can get back into operation as quickly as possible. Through it all, you expect the most reliable information and the very best service at a fair price. We are here for you.

Thorough Disinfectants and Deep Cleaning

10/7/2022 (Permalink)

One of our products SERVPROXIDE^TM is our proprietary hospital-grade disinfectant registered with the EPA. It is a stabilized chlorine dioxide-based antimicrobial which carries the EPA’s lowest toxicity rating. The product itself doesn’t carry any fragrances other than a mild cleaning odor which dissipates quickly making it a great product for people with chemical or odor sensitivities. There are many different applications for SERVPROXIDE^TM. It can eliminate odors through disinfecting and oxidation rather than just covering them up. That can be done by applying the product directly with towels or through misting or spraying which is often used when we clean HVAC systems. It has even been utilized in electrostatic spraying for an even application on surfaces inside buildings. In fact, SERVPROXIDE^TM is the disinfectant we have used when we have been asked to clean and disinfect COVID-19 in homes and businesses here in Brookhaven, McComb or Columbia areas. The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar types of organisms to COVID-19 and SERVPROXIDE has EPA-approved claims against things like Feline coronavirus, Canine coronavirus, staphylococcus, E.coli, Salmonella, Rotavirus, and Swine flu. When you use SERVPRO, you can have rest at ease knowing that our team is using hospital-grade disinfectant registered with the EPA. Our chemists are even able to advise us in unorthodox situations to utilize our suite of cleaning products to clean and deodorize even the strongest and strangest combination of smells and soils.

Breast Cancer Awareness Month

10/7/2022 (Permalink)

This month we wear pink. SERVPRO of Brookhaven, McComb & Columbia supports the pink ribbon. We dedicated this blog to Breast Cancer Awareness Month.

Are you aware?

Breast cancer is the second most common kind of cancer in women. About 1 in 8 women born today in the United States will get breast cancer at some point.

The good news is that most women can survive breast cancer if it’s found and treated early. A mammogram – the screening test for breast cancer – can help find breast cancer early when it’s easier to treat.

National Breast Cancer Awareness Month is a chance to raise awareness about the importance of detecting breast cancer early. We support making a difference! Spread the word about mammograms, and encourage communities, organizations, families, and individuals to get involved.

How can National Breast Cancer Awareness Month make a difference?

We can use this opportunity to spread the word about steps women can take to detect breast cancer early.

Here are just a few ideas:

• Ask doctors and nurses to speak to women about the importance of getting screened for breast cancer.
• Encourage women ages 40 to 49 to talk with their doctors about when to start getting mammograms.
• Organize an event to talk with women ages 50 to 74 in your community about getting mammograms every 2 years.

Water Damaged Furniture

10/7/2022 (Permalink)

Even if it looks ruined, SERVPRO has the products and equipment to try to salvage your upholstery!

Salvaging Upholstery 

Whether it's your grandmother’s mother’s antique chair or a new chair from your local furniture store, don't assume the water damage has ruined it! It doesn’t matter if it is fittings, furniture, or other decorative accessories such as carpets and curtains, water has no mercy.

It’s Not “Just Water”

• If the water spreads to the upholstery, it can stain or leave watermarks on the fabric.
• Mud and silt can also penetrate the fabric and padding if the furniture stays in the water for several hours.
• Water buildup can lead to the growth of mildew both internally and externally.
• Finished wood surfaces become cloudy, while joints in the frames turn loose.
• If the disaster is a flood, it can also lead industrial chemicals, pesticides, and sewage into the house.

What Could Possibly Happen?

Upholstery:

Water damage can affect your upholstery in several ways. Wooden framing, in particular, is susceptible to cracking and swelling. Water can also compromise glue and cause damage to your furniture. In case there are water spots on the fabrics, we may have to wet the entire piece of furniture to avoid water lines. This process can lead to stains on the floors or carpets. Our technicians apply spot removal procedures to get rid of these stains. This step is important to prevent the color bleed from causing a permanent tint.

SERVPRO also follows IICRC guidelines to carry out mildew control procedures when restoring upholstery affected by water damage. This step involves rapid drying to eliminate the source of water. For this purpose, we use dehumidifiers and air movers to speed up the drying time.

Wood Furniture:

Excessive water can leave water spots on your furniture or cause cracking, swelling, or weakening of the joints. To deal with the water spots, our specialists use specialized wood care products to clean and dry the surface. Water damaged furniture frames are slightly more expensive to repair – sometimes even more costly than replacing them. SERVPRO technicians can assess and advise accordingly.

National Preparedness Month: Strom Prep

9/6/2022 (Permalink)

"Preparation isn't about convenience, rather the relief that you did."

During this time of year in Mississippi we not only experience a lot of heat but also rain, which includes thunderstorms. It’s important to be prepared and have a plan in place. Talk with your family and create an emergency plan for thunderstorms, floods, and hurricanes. It would be beneficiary to think about an emergency shelter and evacuation plan. Below, we have a few suggestions to make sure you and your family are ready for whatever happens. 

Protect Your Electronics

Your electronics can get fried if they are not properly protected. Plug electronics into a surge protector to avoid damage during a storm. 

Prepare for Power Outages

Have battery-operated flashlights and lanterns in easy to get to places. Check on these items from time to time to make sure the batteries still work, replace them if necessary. Also, think about keeping the refrigerator and freezer doors shut to keep food from spoiling. If these food items rise above 40 degrees for 2 hours or more, they should be disregarded. Call your local power company to inform them of the outage and to get information regarding when the power should be restored. 

Stay Away from Power Lines

Do not go near power lines should they fall to the ground, they can be very hazardous. Call 911 if you see downed power lines. 

Don't Stay Outside 

If you hear thunder, it is likely that lightning is also occurring. Lightning can be dangerous, therefore, make sure to go inside when thunder occurs. 

Seek shelter

There are many different natural elements which can occur and be harmful when outside during a disaster. Therefore, during a storm, it is important to seek shelter and be safe. If you're inside, a good place to be is at the lowest level of your home. If you have a basement or storm cellar you can hang out in until the storm passes. 

Handy Emergency Kit 

Consider putting together a kit of things you may want to have on hand during a storm. Items you may want to include would be water, non-perishable food, flashlights, blankets extra batteries, a radio, and a first aid kit. 

If disaster does strike your home during a storm, your SERVPRO friends are ready to be apart of the team that pieces it back together. #SERVPROStrong 

(601) 823-1100

National Preparedness Month: Storm Evacuation Tips

9/1/2022 (Permalink)

Be prepared during this hurricane season

Before an Evacuation

Plan how you will leave and where you will go if you are advised to evacuate.

• Identify several places you could go in an emergency such as a friend’s home in another town or a motel. Choose destinations in different directions so that you have options during an emergency.
• If needed, identify a place to stay that will accept pets. Most public shelters allow only service animals.
• Be familiar with alternate routes and other means of transportation out of your area.
• Always follow the instructions of local officials and remember that your evacuation route may be on foot depending on the type of disaster.

During an Evacuation

• A list of open shelters can be found during an active disaster in your local area by downloading the FEMA app
• Listen to a battery-powered radio and follow local evacuation instructions.
• Take your emergency supply kit.
• Leave early enough to avoid being trapped by severe weather.
• Take your pets with you, but understand that only service animals may be permitted in public shelters. Plan how you will care for your pets in an emergency now.
• If time allows:

1. Call or email the out-of-state contact in your family communications plan. Tell them where you are going.
2. Secure your home by closing and locking doors and windows.
3. Unplug electrical equipment such as radios, televisions and small appliances. Leave freezers and refrigerators plugged in unless there is a risk of flooding. If there is damage to your home and you are instructed to do so, shut off water, gas and electricity before leaving.
4. Leave a note telling others when you left and where you are going.
5. Wear sturdy shoes and clothing that provides some protection such as long pants, long-sleeved shirts and a hat.
6. Check with neighbors who may need a ride.

• Follow recommended evacuation routes. Do not take shortcuts; they may be blocked.
• Be alert for road hazards such as washed-out roads or bridges and downed power lines. Do not drive into flooded areas.

After an Evacuation

If you evacuated for the storm, check with local officials both where you’re staying and back home before you travel.

• Residents returning to disaster-affected areas after significant events should expect and prepare for disruptions to daily activities, and remember that returning home before storm debris is cleared is dangerous.
• Let friends and family know before you leave and when you arrive.
• Charge devices and consider getting back-up batteries in case power-outages continue.
• Fill up your gas tank and consider downloading a fuel app to check for outages along your route.
• Bring supplies such as water and non-perishable food for the car ride.
• Avoid downed power or utility lines; they may be live with deadly voltage. 
• Stay away and report them immediately to your power or utility company.
• Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

www.ready.gov

Flash Flood Walk-Through

8/30/2022 (Permalink)

Our Goal: Preventing damages in our community. But when disasters strike, we are here to help restore things back to pre-damage conditions.

FLASH FLOODING CAN HAPPEN WITHIN A FEW HOURS OR EVEN MINUTES

So far this year we have an an abundant amount of rain and lack of sunshine to dry everything up. Jackson, Ms is currently having flooding issues with the rising of Pearl River from all the rain, damaging homes and businesses that are in low-lying areas. Brookhaven, McComb & Columbia, Ms can have the same flooding issues in low-lying areas, whether you're close to a water source or not. Don't wait until it's raining and it doesn't stop and waters start to rise.

BEFORE THE FLOOD:

1. Have a qualified professional elevate the furnace, water heater and electric panel if susceptible to flooding.
2. Install "check valves" in sewer traps to prevent flood water from backing up into the drains of your home or business.
3. Seal walls in basement with waterproofing compounds to help avoid seepage.

DURING THE FLOOD:

1. Turn off utilities at the main switches or valves if instructed to do so.
2. Disconnect electrical appliances!
3. Do not touch electrical equipment if you are wet or standing in water.
4. Do not walk through moving water- even six inches of moving water can make you fall.

AFTER THE FLOOD:

1. Listen for news reports to learn if the community's water supply is safe to drink.
2. Avoid floodwaters- water may be contaminated by oil, gasoline or raw sewage.  Water may also be electrically charged.
3. Stay out of any building if it is surrounded by floodwaters.
4. Return home only when authorities indicate it is safe.

Should your home or business be affected by the recent significant rain fall or flooding....Call SERVPRO of Brookhaven, McComb & Columbia.  We are always here to help!

Local Business Owners

8/27/2022 (Permalink)

Keeping our business owners aware is important to us. Our local businesses are valuable to our community.

Are You Aware?

We don’t want your business to have any type of damage, but the reality of it is that any damage that can affect a residential property can also affect your commercial building. It is a topic no one likes to think about, but is necessary to be knowledgeable about.

So What Can Happen?

Storm: Damage caused by strong winds and heavy rain which can remove roof tiles, break windows and more. Storm damages can be very devastating and can cause your business to be put on hold until it’s restored.

Water: This damage can be caused by burst pipes, floods, rain or a number of other things. In any case, this can then result in contaminated water affecting surfaces and furniture, in mold growing and in items being eroded. Electricity and water damage are particularly volatile when combined.

Fire: This type damage can come from a gas stove, faulty outlet or a cigarette that isn’t properly put out. In any case, this can then cause severe destruction to your property which requires cleaning and restoration services.

Mold: This is highly unhygienic as well as being unappealing to look at. Mold spreads quickly around properties as air-borne spores and remediation is very important to prevent it from getting out of hand. Mold grows in any kind of moist environment. Even that small leak under your office’s bathroom sink can eventually cause mold growth.

Don’t remain unaware of what can happen to your commercial building. If you have any uncertainties of a problem you may be having, don’t hesitate to call SERVPRO of Brookhaven, McComb & Columbia. 

(601)823-1100

Thunderstorm Facts

7/17/2022 (Permalink)

Types of Thunderstorms

It’s important to note that thunderstorms do not always produce moisture. A storm in which you see lightning and hear thunder but never feel a drop of water is known as a “dry” thunderstorm. Thunderstorms that produce hail and tornadoes are known as “supercell” storms. Storms occur either in clusters or lines; therefore, they may present as a single thunderstorm or as multiple thunderstorms hitting one after the other.

Causes

Thunderstorms are caused when moisture from the lower or mid-level part of the atmosphere mixes with warm, unstable air from the ground. Moisture and air then push upwards into the higher atmosphere to form clouds that produce thunder and lightning, as well as potential precipitation. Spring, summer and fall are most conducive to thunderstorms because the sun heats the ground and moisture is more perceptible in the air, especially in humid climates.

Thunderstorms must also be lifted to begin their formation. Some sources of lift include:

• More heat on the ground than in the air
• Changes in atmospheric conditions near mountains
• Weather front changes caused by clashing cold and hot air
• Drylines, or when moist and dry air clash
• Land or sea breezes

Any of these situations can immediately create a thunderstorm without warning, even in the middle of a clear blue day. In many cases, these storms will also be accompanied by lightning. Most will not come with hail or tornadoes, unless they occur in tornado-prone states such as Kansas, Oklahoma, Texas and Missouri.

Water Damage Tips for Businesses

7/12/2022 (Permalink)

As certified professionals, we aim to educate our community so when disaster strikes, you won't feel helpless. #SERVPROStrong

Water damage in Brookhaven, McComb & Columbia, MS, is a common cause of destruction to many businesses every year. It's no doubt that flooded companies can be a difficult cleaning job. It costs time, money and energy to restore a business, but there are several steps you can take to make cleaning your business after water damage a less stressful, easier process.

1. Don’t Wait To Call

Walking in and discovery your company has been effected by water damage can be overwhelming and stressful. Finding the source of the damage is important for insurance and for the restoration professionals, as it aids in our process in resolving the problem. It's also beneficial to know where your water shut-off valve is to stop any further damage. The sooner you call for help, the sooner the cleanup begins and business can resume: (601) 823-1100.

2. Air Out the Space

Before we arrive, it helps to begin the drying processes as quickly as possible. If the weather is sunny and dry, opening windows can increase the airflow in your business. This will help items inside dry out more quickly. If the ceilings have not been affected by water, you can also use fans to start the drying processes. 
 

3. Avoid Using Electrical Items

Though you may be tempted to try and see if various appliances still work, using electrical items that may have been damaged by water can be incredibly dangerous. Avoid the temptation to test out any appliances you may have. Make sure you also don’t use any sort of electrical items to try and clean up the area, as outlets in your business may be damaged.

As you clean your business, make sure you work with certified professionals, like SERVPRO of Brookhaven, McComb & Columbia, who guarantee safe and complete restoration. Mindfulness of working quickly and safely is key in resuming business sooner. For more information, visit our commercial water damage page on our website.

Why SERVPRO: Heart & Dedication

5/22/2022 (Permalink)

We'll be there- day or night. #reliable

We, at SERVPRO of Brookhaven, McComb & Columbia, truly care for your situation.

We understand that disasters happen at anytime, and the stress that it brings to you. Our office manager and job file coordinator is dedicated to spending time on the phone with you— writing down every little detail of the situation, scheduling around your time and getting in touch with your adjuster. Sometimes, whether business owner or homeowner, you need some words of encouragement during this emotional time. We are here to help you.

Our whole crew teams up and calculates how we can get the job done the most efficient, fastest and cost-friendly way. We do not encourage disposal of damaged items. SERVPRO of Brookhaven, McComb & Columbia will always try to salvage your personal belongings and your business's equipment if we can.

Though our office hours are 8:00 a.m. to 5:00 p.m., that is not always the case with our technicians, and certainly not our owner, Kyle Hutson. Depending on how crucial the damage is, we will stay till dark and on weekends working to get your home or business back to preloss conditions. We are dedicated to what we do, and we want you to feel comfortable in our care. 

If at anytime you have any questions about our services and prices, please do not hesitate to call during our office hours or reach out through email/messenger. 

Office: (601) 823-1100
Email: office@SERVPROofbrookhaven.com
Facebook: @SERVPRObrookhavenmccombcolumbia 
Instagram: @SERVPRO.of.bmc

"Like it never even happened."

Pop-Up Showers and the Damage They Leave Behind

5/17/2022 (Permalink)

Summertime showers can be last minute and leave a trail of storm damage behind. When the unexpected happens, we are here to help.

Summer thunderstorms can “pop up” out of nowhere. Most will be harmless and leave that pesky, humid air behind. However, others can leave downed trees, power loss, and cause flash flooding.

Our advice is to remain weather aware. Meteorologists can often predict what is coming. Unfortunately, summer showers do not always give them the advanced notice we would like. So, how do you stay prepared if you are not sure when severe weather will strike? 

1. Have multiple sources to receive weather alerts. Battery-powered radios, weather apps, and local weather stations are all fantastic assets to have on hand.
2. Watch for cumulonimbus and stratocumulus clouds. Learn what each type of cloud means and how to spot signs of potential bad weather.  
3. Secure all your belongings. High winds can turn unsecured objects into missiles. Loose items such as lawn furniture and children's toys should be stored away when not in use.
4. Keep your trees ten to fifteen feet away from the house. Seek professional help to cut down trees that are dying or appear unstable. 
5. Have an emergency kit readily available. Keep first aid items, flashlights, and batteries on hand. It is also a great idea to keep a camp stove nearby that you can use during power outages. 

Thunderstorms, also known as electrical storms or lightning storms, are characterized by the presence of lightning and its acoustic effect on the Earth's atmosphere, known as thunder. Although most thunderstorms are harmless, they can cause massive problems including floods, hail, and roof damage. More potent thunderstorm cells are capable of producing tornadoes and waterspouts.

On average, only ten percent of all severe thunderstorms reach the destructive category each year. Most of these more significant, more intense storms are damaging wind events. During these storms, the most important thing you can do is to remain calm and call a professional, (like SERVPRO of Brookhaven, McComb & Columbia), when damage occurs. 

What will SERVPRO do?

Once we receive the call, our team dispatches immediately to head to your home. Our owner, Kyle Hutson, will assess the damage and create a restoration plan unique to your needs while keeping you posted. Whether your home is hit by lightning, the roof is caving in, or a tree is not part of your living room décor, SERVPRO is ready to make it “Like it never even happened." 

One of the most complex parts of our jobs is witnessing disastrous events with homes. We may see it every day but watching someone's home get torn apart never gets easier. Our team's work ethic, compassion, and desire to make a difference is our driving force behind assisting our community in their time of need. #communitysupport

(601) 823-1100

Why Call a Professional?

3/21/2022 (Permalink)

DIY is only ok in certain situations. When it comes to water damage, it's pretty risky.

Don’t Do It Yourself

We understand you want to save money, but taking the job upon yourself can cause more damage than it is worth. Don't be a “do-it-yourselfer”.

What Happens?

We had someone call about an extensive water leak in the roof. After they called around different businesses, they then decided to become a “do-it-yourselfer”. After a few hours on "Google" and "YouTube” they thought the job seemed simple enough. They then went to the expense to rent a carpet cleaner and buy a small dehumidifier. Thinking they fixed the problem themselves, they began to smell a musty odor. So they call SERVPRO of Brookhaven, McComb & Columbia to come deodorize the home, however our technicians wanted to find the location of the smell.

After pulling the baseboards and the corners of the carpet up, we noticed immediately the water and the mold starting. After the initial inspection was done we provided them with a full estimate to fix the damages. They were shocked at how much lower our estimate was from all the others they had received. Within hours we began our work, returning this family’s home to "like new" condition in only two weeks!

Call us straight away to save yourself the time and money! (601) 823-1100

When Seconds Count, Have an Emergency Ready Program

3/14/2022 (Permalink)

SERVPRO's ERP

Emergency Ready Program is an immediate plan of action for when your business experiences any damage. As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Get Started!

STEP 1: Visit SERVPRO.com/ready. Register for an account using your email address as your username and choose a password.

STEP 2: Choose your preferred SERVPRO Franchise Representative to contact in the event your home or business experiences water, fire, mold or other type of damage.

STEP 3: Begin creating ERPs for all of your properties.

STEP 4: Download the SERVPRO Ready Plan Application on your iPhone, tablet, Android or Blackberry device from the respective App Store.

STEP 5: Launch the Ready Plan App and sign in using the same username and password from STEP 1.

At this point, it may take a few minutes for the data to sync. All of your ERP information will appear on your tablet or mobile device. You can now access and manage ERP information from your computer, tablet or smartphone.

Call SERVPRO of Brookhaven, McComb & Columbia and our representative will help answer any ERP questions you may have! 

(601)823-1100

Pipe Freeze Precautions

2/7/2022 (Permalink)

Tip: Keep an eye out on the weather so you can wrap those pipes before a freeze occurs!

Awareness

Down south, our winter is all over the grid. One day it is warm and humid, the next it’s cold and sleeting. That’s Mississippi for you! But here at SERVPRO of Brookhaven, McComb & Columbia Mississippi, we want to help make sure you take care of your home or business by not forgetting about your pipes in the freezing weather.

The most common winter weather damage is frozen pipes. An average of a quarter of a million American families have one or more rooms in their homes ruined and their lives disrupted each winter by water pipes freezing and breaking, according to State Farm Fire and Casualty Co. Frozen pipes can burst and cost you devastating water damage and money loss. Here are some helpful tips about your pipes during the winter season.

Prevent Freezing Pipes:

• Consider installing specific insulation for pipes.
• Drain and detach any water hoses from exterior spigots.
• Check your basement, crawl space, attic, and garage for any uninsulated pipes. Make sure to keep garage doors closed if there are water supply lines located there.
• Check under kitchen and bathroom cabinets as well.  Open the cabinet doors to allow warm air to circulate around the plumbing. .
• Let water drip from a faucet served by exposed pipes since this will help prevent them from freezing.
• If you will be gone from your home during cold weather, don't allow your thermostat below 55 degrees. 
• Make sure you drain water from a water sprinkler system or a swimming pool.  There are typically manufacturing directions on how to do so.

"I Think I Already Have a Frozen Pipe"

If you turn on a faucet and only a trickle comes out, chances are good that your pipe is frozen.  It will most likely be located near an exterior wall or where your water service comes into your home.

Apply heat to the pipe with an electric heating pad, an electric hair dryer or a portable space heater (maker sure nothing flammable is close by).  You can also wrap the pipes in towels soaked with warm water.  DO NOT use a blowtorch, kerosene, propane heater, for any other open flame device.

Keep the faucet open. As you treat the frozen pipe and water begins to melt, it will then begin to flow through the frozen area.  It will also help to melt additional ice in the pipe.

If you cannot thaw the pipe, aren't able to locate the frozen area, or you can't get access to it, call a licensed plumber.

Be sure to check all other faucets in your home because chances are if you have one frozen pipe, most likely you have others as well.

What to do if your pipes burst:

Don't panic.

Call SERVPRO of Brookhaven, McComb & Columbia at (601) 823-1100.

Let us make it “Like it never even happened.”

Easy Odor Removal

2/2/2022 (Permalink)

Ew, Get Rid of Foul Odors

Whether you just moved into a home with smelly carpets or discovered a sewer backup, our highly skilled SERVPRO of Brookhaven, McComb & Columbia odor removal and deodorizer team can quickly turn an unpleasant smell into a fresh scent. We can quickly and easily neutralize smells inside and outside of your home, corporate building and office space. While some odor neutralizing solutions provide temporary relief, our proven odor removal system gets the smell out for good.

What Causes Odors in Homes?

Various factors cause a foul odor to develop in your residence or business. Many people have moved away from installing carpeting in high traffic areas to avoid buildup of dirt and smells. Sometimes it can be difficult to get rid of odors that develop over time, especially in high traffic areas. Not to mention when storms occur and cause the sewers to back up into your home or office. Other odors might be caused by stains or pet accidents that weren't properly cleaned up.  Cat urine is notorious for being difficult to remove from carpets and even concrete. Food or other household products left unattended can develop smells over time as well. Smoking can also cause a home or office to have a foul odor over time. Many people don't realize how offensive odors develop suddenly in their homes, but the truth is that some of these smells evolve and go undetected for a long time, especially where smoking is concerned.

How Can We Help?

The highly trained SERVPRO team in your area can neutralize and get rid of any foul odors you may be experiencing in your home or office. We’ll inspect the premises to identify the source of the smell, and propose a plan for deodorizing and eliminating the unwanted odors. We use environmentally safe products, and ensure that your home or office is left in better shape than we found it. You’ll be glad you called us to eliminate foul odors in your home. We’ll be able to provide you with some feedback about conditions that could be causing the offensive odors, and if necessary, we can facilitate the removal of surfaces, such as counter tops, carpets, and flooring that might be holding the scent. If left untreated, the cause of the odor could lead to mold, health concerns and more.

Contact Us Today

If you are living with a foul smell in your home or office, don’t delay in calling us at (601) 823-1100 to inspect your premises right away. There could be a problem that is bigger than just a bad smell. For example, you could have damaged sewer lines, water lines, and even eroded structures from issues caused by sewer and water. We’ll conduct a thorough inspection and provide you with solutions that resolve the odor and leave your home or office feeling and smelling clean. If you are tired of living with foul smells that could be making you sick or destroying your home or office, call us today!

Consequences to DIY Water Cleanup

2/2/2022 (Permalink)

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water extraction on their own instead of calling a professional. 
 
If you're in need of water removal in the Brookhaven, McComb or Columbia area, you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run.

Here's why calling SERVPRO for professional water removal is a smart move:
 
Professional Do It the Best.
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage, plus we'll get your home's humidity back to an appropriate level. 
 
Many Water Emergencies are Hazardous. 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, an expert's attention is the best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
Did You Even Consider Mold or Mildew.
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. While your flooring and possessions may look and feel dry, without proper water extraction and controlling humidity, mold and mildew will thrive, cause foul odors, and ruin your home's structure along with your possessions and furniture. SERVPRO technicians are trained at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of Brookhaven, McComb & Columbia, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us at (601) 823-1100.

Winter Water Damage

1/12/2022 (Permalink)

Don't Forget About Those Pipes!

Down south, our winter is all over the grid. One day it is warm and humid, the next it’s cold and sleeting. That’s Mississippi for you! But here at SERVPRO, we want to help make sure you take care of your home or business by not forgetting about your pipes in the freezing weather.

The most common winter weather damage is frozen pipes. An average of a quarter of a million American families have one or more rooms in their homes ruined and their lives disrupted each winter by water pipes freezing and breaking, according to State Farm Fire and Casualty Co. Frozen pipes can burst and cost you devastating water damage and money loss. Here are some helpful tips about your pipes during the winter season.

Prevent Freezing Pipes:

1. Consider installing specific insulation for pipes
2. Drain and detach any water hoses from exterior spigots.
3. Check your basement, crawl space, attic, and garage for any uninsulated pipes. Make sure to keep garage doors closed if there are water supply lines located there.
4. Check under kitchen and bathroom cabinets as well.  Open the cabinet doors to allow warm air to circulate around the plumbing. .
5. Let water drip from a faucet served by exposed pipes since this will help prevent them from freezing.
6. If you will be gone from your home during cold weather, don't allow your thermostat below 55 degrees. 
7. Make sure you drain water from a water sprinkler system or a swimming pool.  There are typically manufacturing directions on how to do so.

"I Think I Already Have a Frozen Pipe"

If you turn on a faucet and only a trickle comes out, chances are good that your pipe is frozen.  It will most likely be located near an exterior wall or where your water service comes into your home.

• Apply heat to the pipe with an electric heating pad, an electric hair dryer or a portable space heater (maker sure nothing flammable is close by).  You can also wrap the pipes in towels soaked with warm water.  DO NOT use a blowtorch, kerosene, propane heater, for any other open flame device.
• Keep the faucet open. As you treat the frozen pipe and water begins to melt, it will then begin to flow through the frozen area.  It will also help to melt additional ice in the pipe.
• If you cannot thaw the pipe, aren't able to locate the frozen area, or you can't get access to it, call a licensed plumber.
• Be sure to check all other faucets in your home because chances are if you have one frozen pipe, most likely you have others as well.

What to do if your pipes burst:

1. Do not panic.
2. Call SERVPRO of Brookhaven, McComb & Columbia at (601) 823-1100.
3. Let us make it “Like it never happened.”

Outdoor Cleaning Tips: Winter Prep

12/29/2021 (Permalink)

This winter doesn't feel like winter as the warmth stays in Mississippi. Butthe leaves are continuing to fall. Some of our customers wonder what they should do to prepare for season changes.

Here are some things you may want to add to your to do list for your outdoor cleaning!

• Check weather stripping and caulking around doors and windows.(Repair or replace as needed.)
• Check and clean the gutters.
  (Do the downspouts, too.)
• Clean the patio furniture.(Then store away.)
• Drain and store garden hoses.
• Check the exterior paint.(Touch up as needed.)
• Drain the pool, if applicable.(Close it up for the year)

Some of these tips help prevent future water damage, like cleaning your gutters and repair the weather stripping & caulk.

We want to help prevent damage to your home during the cooler months. Check out more tips through our Facebook page:

Winter Weather Tips for Business Owners

12/29/2021 (Permalink)

Don’t let the winter weather affect your business!

Nothing is more inconvenient when your business is put on hold because of a water damage due to the weather. Here are some tips our SERVPRO of Brookhaven, McComb & Columbia Technicians want to give to you to help prevent any accidents.

1. Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain and ice, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

2. Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

3. Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.

4. Install mats or non-slip surfaces and post caution signs where water could be present.

5. Wrap any pipes to help prevent them from freezing.

6. Do not turn your heating unit completely off at night, or your chances of freezing pipes are higher.

2022 New Years Tips

12/27/2021 (Permalink)

We wish you a Happy New Year! #2022

Happy New Year!

SERVPRO of Brookhaven, McComb & Columbia would like to wish everyone a new year full of happiness and free of disaster. Every New Year’s Eve, America gets in the spirit of popping fireworks in celebration of the New Year.

Believe it or not, fireworks are a fire hazard! SERVPRO would like to help you avoid any accidents that could lead to a fire.

Firework Safety Tips:

• If you give kids sparklers, make sure they keep them outside and away from the face, clothing, and hair. Sparklers can reach 1,800°F (982°C) - hot enough to melt gold.
• Never try to make your own fireworks.
• Always use fireworks outside and have a bucket of water and a hose nearby in case of accidents.
• Steer clear of others - fireworks have been known to backfire or shoot off in the wrong direction.
• It is not safe to throw or point fireworks at someone.
• Aim fireworks towards an open sky – avoid aiming anywhere towards your house, vehicles or trees.
• Light one firework at a time (not in glass or metal containers), and do not relight a dud.
• Don't allow kids to pick up pieces of fireworks after an event. Some may still be ignited and can explode at any time.
• Soak all fireworks in a bucket of water before throwing them in the trash can

#2022

Live Christmas Trees

12/21/2021 (Permalink)

Dried Christmas trees only take seconds to completely burst into flames.

Reminder:

Water your tree! Dried-out Christmas trees create a potential fire hazard. With the hustle and bustle of the season, we tend to forget to water the tree. When the holidays pass, throw out your tree in a safe way. Because how flammable dried pine trees are, they should not be left in the home or garage near heat sources. Especially avoid placing it outside against the home, even if for a few hours. It only takes one accident to happen. 

Don't forget about bringing outdoor electrical lights inside after the holidays to further prevent any fire hazards. Plus, doing this also helps your Christmas light last longer.

Tree Light Tips

• Use lights that have the label of an independent testing laboratory. Some lights are only for indoor or outdoor use.
• Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer's instructions for number of light strands to connect. 
• Never use lit candles to decorate the tree.
• Always turn off Christmas tree lights before leaving home or going to bed.

SERVPRO of Brookhaven, McComb & Columbia will help save your Christmas from going up in flames! 
(601) 823-1100

Post Storm Damage

12/16/2021 (Permalink)

Hurricanes can cause extensive damage to your home or business. When the initial shock of the storm begins to fade, it’s hard to meet with reality on what to do next. How do I rebuild?  Where do I go from here? These are questions every homeowner faces after dealing with a major storm damage.

American Red Cross has some tips to help in that process.

Rebuilding

• Secure double entry doors at the top and the bottom.
• Strengthen existing garage doors to improve the wind resistance, particularly double- wide garage doors.
• Protect windows with permanent storm shutters or one-half inch marine plywood that is pre-cut to fit your doors and windows.
• Clear loose and clogged rain gutters and downspouts to prevent flooding and unnecessary pressure on the awnings.
• Select trees that are not as subject to uprooting to replace damaged ones. A gardening or landscaping professional can give you excellent advice.
• Identify a place to store lawn furniture, toys, gardening tools and trash cans that is away from stairs and exits to prevent them from being moved by high winds and becoming missiles.

Ask a Pro to:

• Ensure roof sheathing is properly installed.
• Ensure end gables are securely fastened to the rest of the roof.
• Fasten the roof to the walls with hurricane straps.
• Elevate your home if it is near the coast and subject to flooding from storm surge.

SERVPRO of Brookhaven, McComb & Columbia has not only the equipment to restore your home, but the professional hands to go along with it. Call today! (601) 823-1100

Holiday Decorating: Fire Stats Edition

12/11/2021 (Permalink)

Here's Why We Take Safety Precautions During the Holidays

Christmas trees aren't the only thing that will make your holiday go up in smoke!

Holiday Decorations: 

That's right, your decorations can be hazardous too! It's averaged, per year, that 790 home structure fires began with decorations in 2015-2019. That's excluding Christmas trees, as most of these fires were started due to decorations being too close to candles. Because of these rising numbers, we are concerned and want to protect our community from being apart of NFPA's statistics.

Candles: 

Yes, our winter-scented candles helps us get in the Christmas spirit, but we also know they can take it away. Though it may be obvious, having candles placed & lit around garland, or whatever decoration, can be very regretting. On average, 20 home candle fires were reported each day between 2015-2019.

60% of those candle fires started when something that could burn, burned by being too close to the candle, such as furniture, mattresses or bedding, curtains, or decorations.

Make sure you place your candles in a safe setting before you light them this month, especially on Christmas Day. Christmas Day is recorded to have the highest amount of candle fires. That's not how we want our family to experience Christmas.

Holiday Cooking:

Thanksgiving is the peak day for home cooking fires, as we've cautioned you about before. But of course, with all the families and friends gathering together again, Christmas Day and Christmas Eve follow right behind Thanksgiving for fires caused by cooking.

Decorations pose a problem here too, causing 19% of home cooking fires. That is one of every five homes that was devastated by the damages of fire. The cause? Decorations that are left on or too close to a stove or other cooking equipment. 

Please don't take this information lightly! We provide these statistics from NFPA to better inform our community, as our wish is to keep you from being one of these numbers.

[via nfpa.org]

Apartment & Hotel Water Damage

12/6/2021 (Permalink)

Our professional team is trained to restore damages in a way that keeps your business interruptions minimal.

No one wants to sleep somewhere where there is water damage!

Business owners, we understand how important it is to have your water damage restored to preloss conditions.

When water damage happens, it usually involves plumbing leaks, malfunctioning fixtures, or storm damage that allowed water to enter unprotected areas. These incidences often require professional assistance to help recover fast. 

Trust SERVPRO of Brookhaven, McComb & Columbia

We want our business owners to find comfort in knowing that someone trustworthy is available to provide services needed to restore their businesses or keep them from foregoing any interruptions due to water damage.

Our SERVPRO technicians not only respond to your service request but also provide you with rapid response times, and a unique solution to your problem. With several years of experience in the restoration industry and quality equipment at our disposal, we have the ability to handle water damage incidents affecting a single unit, or your entire building.

It is important you provide us with detailed information during your initial call. This helps us determine the amount of equipment and personnel needed to address your situation properly. Once we arrive on your property, we work immediately to solve your problem by addressing any possible hazards and fully inspect the affected area for damages.  

What SERVPRO Can Do?

We have the equipment that is needed for water restoration! Our technicians use a variety of equipment to locate hidden moisture pockets, in walls, attics, and crawl spaces. Though water isn’t always visible to us, it cannot hide from a quality infrared moisture detection device. We are able to dry hard to read or hidden areas throughout your building and prevent secondary water damage from developing.

We have equipment that not only detects moister but also removes any water on any surface. SERVPRO has access to both hand-held and truck mounted water extraction equipment, each with three main elements, a heater, pump, and vacuum system. Portable extractors hold anywhere from five to twelve gallons of water, while the truck mounted version handles up to 100 gallons of water or more. Our equipment makes it easy to remove excess water from various types of flooring, including carpeting and other upholstery items, such as rugs, and curtains. 

After removing the excess water, SERVPRO technicians begin the drying process. During this process, we place the proper amount of air moving equipment and dehumidifiers into the affected area. We also use detection devices to double check the vicinity for moisture and monitor relative humidity to ensure a proper drying environment exists to complete the water damage restoration and limit any interruptions to your businesses daily operations. 
 

We Are Sensitive To Your Water Damage

Every water damage is different in its own way. Our technicians are not only trained to use SERVPRO's advanced equipment, but they are also knowledgeable on how to strategize and approach each water damage. We are honest to our customers and try to inform you on how to better prevent previous incidents. Leave your faith in the hands of our professional staff at SERVPRO of Brookhaven, McComb & Columbia.

(601) 823-1100

Coffee Stain Removal Step-by-Step

11/23/2021 (Permalink)

It's always best to stay away from harsh chemicals when it comes to removing carpet stains yourself.

We love sharing our tips and tricks, especially for our DIY peeps. Here's one for the books: how to get those stubborn coffee stains out of your carpet. Follow these steps to improve your carpet's appearance before the holidays!

Step One:

Always start with water! If you catch the spill immediately, take a clean towel and blot blot blot. Start at the edges and work your way to middle. Spray with water and repeat until the coffee is all removed. On a still wet stain this may be all you need to do!

Step Two:

Still stained? Try foamy white shaving cream. Gently rub into the carpet without pressing (you don't want to push the stain in further). Allow to stand for a few minutes, then blot.  To rinse, spray with water and blot. Repeat process until completely rinsed. 

Step Three: 

Got an already dry stain? No problem! Make a baking soda and water paste, rub into the carpet, and allow to dry. Once dry, vacuum up the powder. You should be stain free!

Step Four:

Stain a tad more stubborn? Mix one part white vinegar, two parts water and spray directly to the stained area. Blot with a clean dry towel. Rinse by spraying water and thoroughly blotting. Repeat the rinse until all the vinegar is removed. 

Step Five:

Once your stain is gone, take a dry towel and lay over still wet area then stomp your feet over it. Ta Da!

Need any other tips? Just give us a call and we'll try to help you the best we can! (601) 823-1100

Successful Thanksgiving Tips

11/18/2021 (Permalink)

Wishing you and your family a safe & happy Thanksgiving!

Last Thanksgiving was weird enough. But let's talk about this year. Thanksgiving still isn't the same, but at least we can feel some relief from the progression in combating COVID-19. Though things are looking more hopeful, we should still keep up the good work of cleanliness. 

With festivities around the corner, we here at SERVPRO Brookhaven, McComb & Columbia want to share what YOU need to know to keep your family safe this year. We also want to share the other major safety hazard... house fires. House fires can begin in an instant, normally because cooking is left unattended in the kitchen.

Wonder what you can do to stay safe and keep your kitchen under control? Follow these simple safety tips on preventing fires. In addition, due to widespread fear on the pandemic we have also included some safety tips to help prevent the spread of the virus.

Fire Safety Tips

• Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
• Stay in the kitchen when cooking and check on frequently on your dishes.
• Keep children away from the stove by at least 3 feet.
• Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
• Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
• Make sure your smoke alarms are working. Test them by pushing the test button.

COVID-19 Safety Tips

• Save the fine china. Disposable utensils/cups/plates not only keeps germs from piling in your sink, but also less cleanup afterwards.
• Keep two trashcans out to help prevent germy trash laying around.
• Have germ-x available at your entrance and the beginning of the food line.
• Avoid crowding around in the kitchen or any other food-preparation areas.
• Use single-use options, like salad dressing and condiment packets.
• If the weather is right, why not put up tables and eat outside?
• If that's not an option, bring in fresh air by opening windows and doors to allow circulation.
• Ideally, we suggest keeping your guest list minimal.
• Clean and disinfect frequently touched surfaces and items between use.
• Call us to aid your cleaning needs!
  (601) 823-1100

We are here for all of your cleanup and fire restoration needs. Make sure that you're practicing fire safety this Holiday season and exercising precaution with company this year.

Happy Thanksgiving!

Water Damaged Furniture

11/5/2021 (Permalink)

Even if it looks ruined, SERVPRO has the products and equipment to try to salvage your upholstery!

Salvaging Upholstery 

Whether it's your grandmother’s mother’s antique chair or a new chair from your local furniture store, don't assume the water damage has ruined it! It doesn’t matter if it is fittings, furniture, or other decorative accessories such as carpets and curtains, water has no mercy.

It’s Not “Just Water”

• If the water spreads to the upholstery, it can stain or leave watermarks on the fabric.
• Mud and silt can also penetrate the fabric and padding if the furniture stays in the water for several hours.
• Water buildup can lead to the growth of mildew both internally and externally.
• Finished wood surfaces become cloudy, while joints in the frames turn loose.
• If the disaster is a flood, it can also lead industrial chemicals, pesticides, and sewage into the house.

What Could Possibly Happen?

Upholstery:

Water damage can affect your upholstery in several ways. Wooden framing, in particular, is susceptible to cracking and swelling. Water can also compromise glue and cause damage to your furniture. In case there are water spots on the fabrics, we may have to wet the entire piece of furniture to avoid water lines. This process can lead to stains on the floors or carpets. Our technicians apply spot removal procedures to get rid of these stains. This step is important to prevent the color bleed from causing a permanent tint.

SERVPRO also follows IICRC guidelines to carry out mildew control procedures when restoring upholstery affected by water damage. This step involves rapid drying to eliminate the source of water. For this purpose, we use dehumidifiers and air movers to speed up the drying time.

Wood Furniture:

Excessive water can leave water spots on your furniture or cause cracking, swelling, or weakening of the joints. To deal with the water spots, our specialists use specialized wood care products to clean and dry the surface. Water damaged furniture frames are slightly more expensive to repair – sometimes even more costly than replacing them. SERVPRO technicians can assess and advise accordingly.

Halloween Safety Prep

10/27/2021 (Permalink)

Have a safe & spooktacular night!

Ok parents, it’s that time of year again! We want our customers to have a safe and spooktacular Halloween without any accidents. SERVPRO of Brookhaven, McComb & Columbia wants to make sure our community has some tips to follow to be prepared no matter what!

1. Flame Resistant/Fire Retardant Costumes. 
   Today, ready-made costumes are required to be made from nonflammable materials or treated with flame retardant. However, it is important to recognize that home-made costumes are not treated, and heightened precautions should be taken. Many household items, clothing, hats, wigs, and other accessories for costumes can be highly flammable. Be sure to consider the dangers when designing a costume for your child. Remember that long-flowing costumes are a risk for catching fire on candle-lit Jack O’ Lanterns and other decorations. Safety first! If your little ones will be trick or treating this year in the neighborhood, incorporate reflective strips into the costume, and make sure all trick or treaters have a flashlight so they are visible to traffic.
2. Street Safety. 
   In addition to having costumes that are visible to traffic, it is imperative that children understand to cross streets only at corners and to obey all traffic signals and crosswalks. It is highly recommended, particularly after dark that all pedestrians make direct eye contact with drivers prior to walking across the street to help ensure a safe crossing.
3. Stick With Houston Neighborhoods You Know.
   While it may be tempting to trick or treat on the other side of town, it is wise to keep close to home on Halloween. Walk on the streets and paths you and your children know well, and where you recognize your neighbors. 
4. Follow Neighborhood Protocols.
   Of course, everyone wants to get out there and collect their treats as soon as possible. Remember to trick or treat during accepted hours – typically 5:30 – 9:00, and only visit homes with front porch lights that are on. Additionally, respect homeowner’s properties by sticking to sidewalks and paths; stay off the grass whenever possible and don’t disrupt landscaping or personal items.
5. The Great Candy Check. 
   Today, it is vital that prior to eating any of the treats that all of the candy is examined. Check to make sure all treats are sealed, and consume only store-bought treats provided by strangers. Look for any pinholes, resealed candies, or other causes for alarm.
6. Decorations at Home. 
   If you are decorating your home for Halloween, use best fire safety protocols to ensure a safe holiday celebration. Remember that many decorations are inherently flammable (crepe paper, cardboard, sheets, etc.) and that they need to be kept away from any open flame candles, Jack O’ Lanterns, space heaters, or other sources of heat or flame. SERVPRO of Brookhaven, McComb & Columbia is on call for any size disaster, but we’d prefer safe celebrations throughout Houston this year.
7. Keep Pets Secured. 
   Halloween can be quite stressful for pets. The constant stream of people at the door, the eerie noises, and scary costumes can scare pets causing them to dart out the door. Sadly, there are also nefarious people that prey on pets during Halloween, and it is best to keep them safely secured in a room in your home during the festivities. If you have cats or dogs remember that they can easily knock over candles causing a fire in your home; make sure candles are out of the line of pets and children, and test all smoke detectors prior to trick or treating/party hours. Also, remember that chocolate is toxic to dogs and all candy and treats should be kept out of their reach.

We wish you a Happy Halloween!

Damaged Businesses- Choose IICRC-Certified

10/19/2021 (Permalink)

Our crew is IICRC-cretified, so no job is too big or small for us.

No one ever wants to have a large commercial or small business water loss, but what would you do if you did? How could you possibly clean up all the water without causing other damages to your property? SERVPRO of Brookhaven, McComb & Columbia has the equipment, and technicians with the expertise to get the job done right every time. We want your business back open as soon as possible.

No Job is Too Large or Too Small

Our professional SERVPRO team can get on the scene with vans full of dehumidifiers and air movers ready to begin the water restoration process.

We take pride in providing our employees with the best tools, training, equipment, and vehicles to get the problem solved with minimal stress and impact on our customers. We know it is never anticipated when a water emergency occurs, but when you call in our SERVPRO of Brookhaven, McComb & Columbia, you can count on us to get things clean and dry even when it seems impossible!

If your business is suffering from a water damage, call SERVPRO of Brookhaven, McComb & Columbia at (601) 823-1100! We are available 7 days a week, 24 hours a day.  We always want to help you and your business.

Water Restoration Process: The Breakdown

10/8/2021 (Permalink)

"Like it never even happened."

Don't let water damages blindside you

When calling a restoration company when you experience a water loss, the most important detail you need to know is the amount of time the structure has remained abnormally wet. If you don't know the exact time, that is okay. Give us your best guess. With that information, we can determine how quickly the damage needs to be responded to.

Call your local professionals- Call SERVPRO of Brookhaven, McComb & Columbia!

Restoration Process

The goal of the restoration process is to bring an abnormally wet and potentially damaged structure back to its preloss condition in the most economical and efficient manner as possible.

The Breakdown

In the beginning of the process your SERVPRO professional must identify all affected materials. Next comes documenting what type of materials are affected. Affected Materials are then evaluated against three criteria to determine if they should be restored or replaced.

What we take into account:

•  Degree of contamination
•  Damage to item
•  Cost of restoration verses cost of replacement

Once material has been identified and the SERVPRO of Brookhaven, McComb & Columbia professionals has decided what needs to be dried and what needs to be replaced, they will then measure the Temperature/Humidity for drying analysis.

NEXT

We remove as much water as possible from the affected area.

Don't worry about your furniture- it will be moved and blocked as necessary. It may be necessary to remove carpet pad to protect the subfloor and speed the drying process.

The carpet will be checked for restorability, delamination and mold growth.
Sometimes it is also necessary to include the application of a EPA- registered disinfectant.

Equipment:

Drying equipment such as commercial dehumidifiers and commercial air movers may be used to dry the property. The purpose of the equipment is to remove excess moisture and bring the relative humidity levels back down to normal.

The equipment is then left running for approximately three days until all affected material left in the home are at or below a goal level set by your IICRC certified SERVPRO professional.

Then What?

Throughout the drying process you can expect the Technician to visit the home daily to monitor the progress of the material and to adjust equipment as necessary.

Once our SERVPRO of Brookhaven, McComb & Columbia professionals has deemed the structure is dry, the process of putting the home back together is now ready to begin. Soon your home will be back to normal and it will be ”Like it never even happened.”

(601) 823-1100

Fire Prevention Week: Fire Aftermath

10/6/2021 (Permalink)

Trust the professionals to help get your life back to normal.

After a Fire

A fire damage can be more involved than you may realize. Smoky residue saturates every opening because of the convection pattern that flames typically form during ignition. The soot constructs up in layers that may end up being solidified and tough to eliminate which is another reason to leave the cleaning to a specialist.

When the cleaning teams arrive, they promptly different salvageable items from charred debris, taking the things creating the strongest odors out for cleaning.

Following a fire, wall surface areas can be harmed by soot. Non-water based cleaners need to be used to remove soot from walls. These kinds of chemicals should be handled by a specialist due to the fumes and toxicity. Water-based cleaning items can cause spots to bleed into plaster walls, which is why a trained specialist should be left to deal with these chemicals.  

"What could possibly happen if I do it myself?" 
A professional restoration team reduces the after-effects a blaze can have on the health of those who return in. If a homeowner does not have the property restored by a professional, the results can be found later on down the line. To an untrained eye, they might believe the issue has been fixed. Homeowners who do it themselves may experience the remaining impacts of indoor air pollution for numerous months later on, which could also form an increased respiratory discomfort.  

We are trained to help remove your belongings as well as cleaning and storing them until your property has been restored to its original condition. We want to save as much as possible.

"Like it never even happened."

Residential Storm Damage Tips

9/28/2021 (Permalink)

For specific questions we don't cover in our blog, please call our office where our team can help. We have you covered.

The scary fact is storms are out of our control. So when a severe storm happens, our first response is to protect  ourselves and our family. But when the chaos is over, who is going to save your home from the damage it took? That's when we get called. Our SERVPRO technicians prepare for storm damages when we see the radar. This allows us to be ready for any disaster, whether it be from a hail storm or a hurricane. 

Here’s What You Can Do:

1. Do Not Get Overwhelmed. You aren't having to do this on your own. We work with you and your insurance adjuster.                                
2. Take pictures immediately. You want as much documentation as possible for your insurance company and adjusters.                             
3. Extract any standing water.  This is usually when we get called because a professional water mitigation company can handle this without causing further damage.                                                 
4. Keep air circulating! This will speed up the drying process.                                                 
5. Clean with a good disinfectant for essential items until professionals.                                                                   
6. Remove any wet drywall, though diy isn't recommended.                                                                                                             
7. Remove any downed trees if possible.                                                                               
8. Assess roofing for any damage.                                                                     
9. Check for leaks.                                                                                                                
10.  Replace any broken windows.                          

Storm damage can be upsetting, but we want to help limit your stress. We are your simple solution for big (or small) residential storm damages. And as always, we are here to help 24/7. Give us a call with all your emergency restoration needs:

(601)823-1100

#StormAftermathTips

SERVPRO Values Your Time

8/17/2021 (Permalink)

We don't stop until our job is done. #dedication

Call SERVPRO of Brookhaven, McComb & Columbia when you need it done right and done fast. Did you know when you hire us for your damage restoration needs, we work around your schedule and strive to get your business up & running ASAP? Quality cleaning and quick response - that is the SERVPRO way. Can't figure out how to get the job done? We're here for you during your emergency restoration needs. When you experience a fire, water or mold damage in your home or facility, you need fast response and the expertise to get the job done right, ensuring you can get back into operation as quickly as possible. Through it all, you expect the most reliable information and the very best service at a fair price. We are here for you.

Storm Damages in Mississippi

7/31/2021 (Permalink)

Mississippi Resident: 

Are You Covered?

Check your insurance policy and make sure you are covered for all the types of storms that affect your areas. Some insurance policies do not cover flooding and earthquakes. Fortunately hail, windstorms, tornadoes and hurricanes are typically covered by most insurances. We recommend that you check your individual policy and have a good understanding of your level of protection, and purchase additional protection if necessary.

Storms Can Cause Damage

• Hailstorms can cause great amount of damage to the exterior of your home or property. Common types of damage caused by hail are: roof damage, siding damage, shingle damage, window damage and automobile damage
• Thunderstorms can produce many types of damaging weather such as lightning, hail, tornadoes, straight-line winds, flooding and more. The biggest contributors to damaged property are likely hail and wind, which can cause many types of exterior property damage
• Ice storms produce freezing rain that coats everything in its path with a layer of glaze ice. Generally speaking, if a storm causes accumulation of more than a quarter inch on exposed surfaces, the storm can be classified as an ice storm. This type of accumulation can cause broken tree branches, power outages and other hazardous conditions.
• Lightning storms are a major cause of storm damage in many areas around the country. The National Lightning Safety Institute estimates the cost of lightning damage in the $5 to $6 billion dollar per year range. Lightning that hits trees and the ground is a common cause of wildfires, structure fires, property damage and power outages
• Blizzards are severe winter storms that combine heavy snowfall, with high winds and freezing temperatures. The combination of cold, wind and snow damages homes, businesses and automobiles. Heavy snow can produce dangerous conditions, including roof collapse.
• Floods are typically the result of heavy rain and water that rises faster than storm drains can handle. Flash floods driven by quick, violent bursts of rain can flood homes, basements and businesses, causing serious damage to both interiors and exteriors. Flooding is a very dangerous storm phenomenon that results in numerous deaths and extensive property damage each year.

SERVPRO of Brookhaven, McComb & Columbia is ready for whatever nature throws our way! So when the disaster is over, when can come behind it and clean up the aftermath.

"Like it never even happened."

(601) 823-1100

Flash Flood Walk-Through

7/19/2021 (Permalink)

Our Goal: Preventing damages in our community. But when disasters strike, we are here to help restore things back to pre-damage conditions.

FLASH FLOODING CAN HAPPEN WITHIN A FEW HOURS OR EVEN MINUTES

So far this year we have an an abundant amount of rain and lack of sunshine to dry everything up. Jackson, Ms is currently having flooding issues with the rising of Pearl River from all the rain, damaging homes and businesses that are in low-lying areas. Brookhaven, McComb & Columbia, Ms can have the same flooding issues in low-lying areas, whether you're close to a water source or not. Don't wait until it's raining and it doesn't stop and waters start to rise.

BEFORE THE FLOOD:

1. Have a qualified professional elevate the furnace, water heater and electric panel if susceptible to flooding.
2. Install "check valves" in sewer traps to prevent flood water from backing up into the drains of your home or business.
3. Seal walls in basement with waterproofing compounds to help avoid seepage.

DURING THE FLOOD:

1. Turn off utilities at the main switches or valves if instructed to do so.
2. Disconnect electrical appliances!
3. Do not touch electrical equipment if you are wet or standing in water.
4. Do not walk through moving water- even six inches of moving water can make you fall.

AFTER THE FLOOD:

1. Listen for news reports to learn if the community's water supply is safe to drink.
2. Avoid floodwaters- water may be contaminated by oil, gasoline or raw sewage.  Water may also be electrically charged.
3. Stay out of any building if it is surrounded by floodwaters.
4. Return home only when authorities indicate it is safe.

Should your home or business be affected by the recent significant rain fall or flooding....Call SERVPRO of Brookhaven, McComb & Columbia.  We are always here to help!

Brookhaven, McComb & Columbia Carpet Cleaning Professionals

7/14/2021 (Permalink)

Yikes! Do you really know what your carpet looks like? Don't get used to filth, call SERVPRO!

Fresh and Clean

When investing in a nice carpet, you want it to last. After while, even the nicest carpets begin to soil.  We want to help you protect your investment. 

Professional Cleaning

Professional cleaning can address moderate and heavy soil conditions in your carpets. 

How often will I need professional cleaning?

Depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months.

Best thing to do:

Clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

SERVPRO of Brookhaven, McComb & Columbia will get the job done right. For a cleaning backed by state-of-the-art equipment, we have experienced Professionals trained to the highest standards to handle carpet and upholstery cleaning from New Hebron, MS to Osyka, Ms and Columbia, MS to McCall Creek, MS and all areas in between.

Call SERVPRO of Brookhaven, McComb & Columbia to clean and maintain your carpet and upholstery. (601) 823-1100 

We are always here to help.

Fire Restoration—What to Expect

4/19/2021 (Permalink)

SERVPRO has not only the professional products but also the eye for detail to restore your fire damage content.

Fire Damage

Smoke and soot affects not only the structure of your house but also your belongings. SERVPRO of Brookhaven, McComb & Columbia understands your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home.

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by water, fire, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your belongings to determine what items they can restore to pre-fire condition.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Brookhaven, McComb & Columbia can conduct an organized, efficient move-out of the affected area. A move-out has several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. 

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. 

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician

Document/Photograph Drying

When you're valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO Franchise Professionals can save a great deal and help minimize additional damage. Learn more about our document restoration services.

Call SERVPRO of Brookhaven, McComb & Columbia for your fire remediation process! (601) 823-1100 

Fire Pit Safety Tips

4/19/2021 (Permalink)

Mississippian's favorite weather

1. Clear all flammable materials away from your fire pit. Make sure it’s kept 10 feet away from the home or building. 
2. Pile dirt or rocks to keep the fire on the ground from escaping 
3. Before lighting your fire, check the wind direction. If it’s too windy, do not light your fire pit as the wind can cause the flames to travel.
4. Contrary to popular belief, lighting fluid is not safe for lighting a fire pit. Use a commercial fire starter kick with kindling on top. 
5. Once the fire pit is lit, never leave it unattended and never leave children or pets near the fire pit without adult supervision.
6. Avoid  softwoods like pine or cedar to prevent flying sparks and flame “pops”, 
7. Only put enough fuel to keep the fire burning gently to prevent flare-ups and uncontrollable flames. 
8. To extinguish the flames, use water to drown out the fire and stir it with a shovel to make sure it’s fully extinguished. Use the shovel to extinguish any escaped flames as well
9. Dispose of the ashes in a metal can use only for fire pit ash storage. Careful, even after a few days the ashes are still hot enough to cause a fire. 
10. Accidents happen, even with the correct preventative measures taken. Having a fire extinguisher nearby can greatly reduce the risk of the fire getting out of control. 

Business Tip: Prepare for the Worst

4/15/2021 (Permalink)

Preparing for the worst will help your business in the end.

Preparation Tips for Your Business

Though you hope a fire never affects your business in Brookhaven, McComb or Columbia, MS, fires can occur without warning and can quickly cause damage. As a business owner or manager, it’s helpful to know fire preparation approaches to take to keep your business and those around you safe.

1. Check Your Equipment

As you prepare your business for a fire, it’s important to take preventative steps to protect yourself, those around you and your business. Make sure all electrical equipment in the building is maintained as needed to lessen the chance of an electrical fire. It’s also important to check that the smoke alarms in your building are working and to change smoke alarm batteries yearly. If your smoke alarm hasn’t been replaced in ten years or more, it’s time for a replacement.

2. Protect Your Data

When it comes to fire preparation, it can be easy to forget about protecting information that is crucial to your business. Storing important documents in fire-resistant, water-resistant containers can help keep documents from becoming damage. It’s also helpful to have extra copies of documents. With any electronic information, make sure to have backups so you can access information elsewhere.

3. Have a Plan

Knowing what to do in the event of an emergency is an important element of any disaster preparation plan. Make sure you know what routes to take if a fire starts in your building to escape. Make sure your employees and those around you are also aware of what to do in the event of a fire. Implementing fire drills every so often can help to keep you and those around you prepared in case a fire occurs. Creating an ERP with SERVPRO will also speed up the restoration process in case damage does occur.

Fire preparation can help you prepare your business for fires and for other emergencies. In the event that your business has already sustained damage from a fire, it might be helpful to work with fire damage restoration professionals, such as SERVPRO of Brookhaven, McComb & Columbia, who can help you restore your building.

(601) 823-1100

Spring Cleaning Help

4/7/2021 (Permalink)

SERVPRO of Brookhaven, McComb and Columbia spring cleans all year long!

Every house hold knows what time of the year it is.

Yes, Spring Cleaning!

The day has arrived where it feels nice outside and you give your home or business that deep cleaning it's been needing all year. But here at SERVPRO of Brookhaven, McComb & Columbia, we want you to keep your home or business in good condition all year long!

Helpful Spring-Cleaning Tips

OFFICE:

• Divide your work space into zones:
  Determine how you want and need to use the space and set up zones for your daily functions. You may require a work space for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.
• Keep only what you need at arm's length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've establishes for them.
• Create a daily paper system:
  Consider creating hanging files or baskets labeled "to read," "to do," and "to file." Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.
• Sort your catch-all drawer:
  Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.
• Eliminate digital clutter:
  Digital clutter can be just as stressful as physical clutter. Organize digital files and your email inbox just as you would paper files- with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.
• Disinfect regularly:
  Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard and monitor once a week with disinfecting wipes

Tell us how these helpful tips work out for you by sending us a message on Facebook!

Can't do it all yourself? We don't expect you to. Call (601) 823-1100 and schedule a time for us to give your home or business a professional cleaning.

Unexpected Water Damage

4/5/2021 (Permalink)

Your trusted water restoration company is ready- 24/7/365!

What do water damages include?

• Plumbing issues
• Bursting/leaking pipes
• Malfunctioning appliances
• Weather-related water damage

Water enters unprotected areas quite often and need professional assistance to help them recover fast. 

It may be comforting to know that someone trustworthy is available to provide you with the services you need to keep your business running.

About US

We respond to your service request and provide you with rapid response times, and a unique solution to your problem. With several years of experience in the restoration industry and quality equipment at our disposal, we have the ability to handle water damage incidents affecting a single unit, or your entire building.

The information you provide during your initial call, helps us determine the amount of equipment and personnel needed to address your situation properly. So that once we arrive on your property, we can address any possible hazards and fully inspect the affected area for damages, getting to work immediately to solve your problem. 

We have access to both hand-held and truck mounted water extraction equipment, each with three main elements, a heater, pump, and vacuum system. Portable extractors hold anywhere from five to twelve gallons of water, while the truck mounted version handles up to 100 gallons of water or more, making it easy to remove excess water from various types of flooring, including carpeting and other upholstery items, such as rugs, and curtains. 

Our SERVPRO technicians use a variety of equipment to locate hidden moisture pockets, in walls, attics, and crawl spaces; water cannot hide from a quality infrared moisture detection device. Making it possible for us to dry hard to read, or hidden areas throughout your building and prevent secondary water damage from developing. 

Drying Process

SERVPRO technicians place the proper amount of air moving equipment and dehumidifiers into the affected area. We also use detection devices to check the vicinity for moisture and monitor relative humidity to ensure a proper drying environment exists to complete the water damage restoration and limit any interruptions to your businesses daily operations. 

Locally Owned— Professionally Certified

4/5/2021 (Permalink)

Looking for the best restoration company? Trust the trained and certified professionals here at SERVPRO!

Water Damage Can Be Deceptive

Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

IICRC ?

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[via IICRC.org]

Spring Storms — Are You Prepared?

4/3/2021 (Permalink)

April showers may bring May flowers, but SERVPRO wants to be sure you have the tips to be prepared for the spring storms ahead.

April Showers Bring May Flowers

This is true, but unfortunately showers can also bring severe weather threats such as hail, high winds, tornadoes and lightning. According to the National Weather Service, thunderstorms cause more than $1 billion in property damage each year. Without proper home preparation and maintenance upkeep, the damage could be very costly if severe weather came through. In Mississippi, the weather changes one day to the next. Below are some helpful tips to prevent spring storms from damaging your home.

 Spring Storm Tips:

1.  Clean the gutters. Cleaning out any leaves or debris that may have accumulated in the gutters will help prevent water damage. Check to make sure the downspout directs water away from the foundation, and add extensions if necessary to keep the water away from your house. It’s also a good plan to install gutter guards. These will protect your gutters from clogging and ensure that water does not accumulate on the roof.

2.  Maintain roof maintenance. Replace roof shingles that are cracked or loose. This will help prevent damage from roof leaks.

3.  Check the caulking. It is important to check caulking for decay around doors, windows, corner boards, and joints, and re-caulk where needed. Be sure the seals are tight to improve insulation and prevent water damage.

4.  Look around the yard. Trim your trees and remove dead or loose branches to prevent them from becoming projectiles during a storm.

5.  Prepare your patio before a storm. When a storm is approaching, be sure to move all patio furniture, trash cans and any other loose outside items to your shed or garage – these could become flying projectiles.

Spring Showers

3/30/2021 (Permalink)

Rain water can enter into your home through a damaged roof!

When It Rains It Pours

Rain water damage can be just as devastating as fire damage. The water damage that rain can cause is one of the costliest repairs to a home due to its devastating effect on foundations and contribution to mold development. It’s almost like a domino effect. At SERVPRO of Brookhaven, McComb & Columbia, we want to ensure the safety of your home and family.

How do I protect my property from rain damage?

Check Everything:

It’s easy to forget about your roof since you hardly ever get on it. But, it is important to remember that rooftops are the primary structure that keeps rainwater from entering a home. A damaged rooftop can cause water damage inside your home, so check all aspects of the rooftop and ensure its construction is not damaged in any way. Even a tiny opening is enough space to allow leakage in your home or business.

Make sure all gutters are cleaned regularly. It is important to direct downspouts away from the house, and hopefully the slope of your yard should be directed away from the foundation to ensure rainwater is directed away from the home and not into the foundation. Trees, hail, and other objects can create weaknesses that might lead to leaks in your roof, so check for missing shingles and other issues. Because trees can fall during a rain storm, cut off branches that are dangerously close to a home’s rooftop. Of course, you’ll want to make sure your doors and windows are properly sealed also.

Why check your chimney and sump pump annually:

Two things that allow rain damage if they fail are a home’s chimney and sump pump. For those who don’t know what a sump pump is, it’s a pump used to remove water. If you have a sump pump, it should be inspected by a professional annually. Not only that, but your sump pump should also be checked visually and operationally more often during long periods of heavy rain or more extraordinary climates, like hurricane seasons. 
Chimneys should also be checked to ensure bricks have no gaps and are tightly sealed. To prevent water damage in your home, bricks should be waterproofed to ensure water and moisture is not absorb from the outside. It is a good idea to install a chimney cap prior to the stormy season to prevent rainwater from coming in at all.

Then What Do I Do?

If your home received water damage you should call SERVPRO of Brookhaven, McComb & Columbia to come help restore your home back to normal. (601) 823-1100

What are the Signs of Sewer Line Damage

3/29/2021 (Permalink)

Sewage Damage Tips- Know the signs!

Commercial Property Management 

While a blocked sewer drain is relatively common in commercial properties, legitimate concerns over sewer line functionality may be few and far between. However, when major sewer line issues occur, it is essential to remedy the problems quickly to avoid potential backups and structural damage. Be aware of these four signs, which may indicate sewer line problems.

1. Odors

While drain or toilet overflow are frequent problems in commercial properties, you should pay attention to odors surrounding these problems. For instance, if after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line.

2. Clogged Drains

A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility.

3. Indentations in Landscaping

Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots in the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building.

4. Deformations in Landscaping

In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist, like SERVPRO, to resolve, which depending on your insurance policy may be covered.

A blocked sewer line can wreak havoc on a business and may even lead to significant business interruption. You should be aware of the warning signs of such a problem so that you can resolve the issue as early as possible.

Spring Watering Tips

3/29/2021 (Permalink)

INDOOR WATERING TIPS:

Don’t forget to check your faucets for leaks! Leaks waste water 24 hours a day, 7 days a week.

Everyday Water Use

• Do not let the faucet run while brushing your teeth. Just wet your toothbrush and fill a small glass with water for rinsing out your mouth.

• Limit showers to no longer than 5-minutes.

• Select the appropriate water level for the size of your load of laundry or dishes.

Watering Plants

• Rotate plants toward the light whenever you water them to keep them growing straight.

• Water hanging plants with ice cubes to keep water from spilling out of the bottom.

• Use pots made from non-porous material such as plastic to help plants retain moisture longer

OUTDOOR WATERING TIPS:

Lawn care When the weather is hot, outdoor water usage increases significantly. The good news is that most lawns can thrive with less water than you think.

When to Water

• To determine if your grass needs watering, step on it. If it springs back up, it doesn’t need watering. If the blades of the grass lie flat, it’s time to water.

• Turn the sprinklers on at a low speed to avoid wasteful run-off. Remember, over-watering promotes shallow root growth, making your lawn less hardy.

• Water early in the morning or in the evening after the sun has set to help prevent losing water to evaporation. As much as 30% of water can be lost to evaporation.

• If using automatic sprinklers, install a rain sensor to avoid watering on rainy days.

How to Water

• Water slowly and thoroughly during cool, windless hours, and as infrequently as possible. Never water to the point of run-off.

• If necessary, water in several short sessions rather than one long one. Three ten-minute sessions spaced 30 minutes apart will allow your lawn to better absorb moisture.

• Let grass grow taller in hot weather. Most southern lawns will thrive if they receive one inch of water per week during the summer.

For more information check out www.bwwb.org

A Warm & Safe 2021

1/11/2021 (Permalink)

No one likes to be cold! Portable electric space heaters can be a convenient source of supplemental heat for your home or work place during cold weather. Unfortunately, they can pose significant fire and electric shock hazards if not used properly.

How to keep your home safe and warm:

• Make sure your space heater has the label showing that it is listed by a recognized testing laboratory.
• Before using any space heater, read the manufacturer’s instructions and warning labels carefully.
• Inspect heaters for cracked or broken plugs or loose connections before each use. If frayed, worn or damaged, do not use the heater.
• Never leave a space heater unattended. Turn it off when you're leaving a room or going to sleep, and don't let pets or children play too close to a space heater.
• Space heaters are only meant to provide supplemental heat and should never be used to warm bedding, cook food, dry clothing or thaw pipes.
• Install smoke alarms on every floor of your home and outside all sleeping areas and test them once a month.
• Proper placement of space heaters is critical. Heaters must be kept at least three feet away from anything that can burn, including papers, clothing and rugs.
• Locate space heaters out of high traffic areas and doorways where they may pose a tripping hazard.
• Plug space heaters directly into a wall outlet. Do not use an extension cord or power strip, which could overheat and result in a fire. Do not plug any other electrical devices into the same outlet as the heater.
• Place space heaters on level, flat surfaces. Never place heaters on cabinets, tables, furniture, or carpet, which can overheat and start a fire.
• Always unplug and safely store the heater when it is not in use.

(via esfi.org)

Water Damage Signs

12/11/2020 (Permalink)

This residential ceiling has a huge dark spot, which was discovered to be a water spot, from a leak upstairs.

What does water damage look like?

Water damage can be very detrimental to your home or business

The problem is the longer you wait after having water damage the more damage you are actually causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off them you may need to contact a plumber in your area. Once this is completed then you want to call the professional experts here at SERVPRO of Brookhaven, McComb & Columbia to come out and assess the problem. It doesn’t matter the size of the damage we will be able to help get it under control. Water damage can be difficult to spot but some signs you can look for in your home and business:

• Water rings ("water spots") on your ceiling or walls
• Soft or sagging on your ceiling or walls
• Wet or soggy carpets
• Warping in your wood flooring

The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our highly trained team at SERVPRO® of Brookhaven, McComb & Columbia at (601) 823-1100!

Efficient Fire Restoration

11/29/2020 (Permalink)

What Happens After a Fire

After a fire, smoky residue saturates every opening because of the convection pattern that flames typically form during ignition. The soot constructs up in layers that may end up being solidified and tough to eliminate which is another reason to leave the cleaning to a specialist.

When the cleaning teams arrive, they promptly differentiate salvageable items from charred debris, taking the things creating the strongest odors out for cleaning.

Following a fire, wall surface areas can be harmed by soot. Non-water based cleaners need to be used to remove soot from walls. These kinds of chemicals should be handled by a specialist due to the fumes and toxicity. Water-based cleaning items can cause spots to bleed into plaster walls, which is why a trained specialist should be left to deal with these chemicals.  

"What could possibly happen if I do it myself?" 
A professional restoration team reduces the after-effects a blaze can have on the health of those who return. If a homeowner does not have the property restored by a professional, the results can be found later on down the line. To an untrained eye, they might believe the issue has been fixed. Homeowners who do it themselves may experience the remaining impacts of indoor air pollution for numerous months later on, which could also form an increased respiratory discomfort.  

We are trained to help remove your belongings as well as cleaning and storing them until your property has been restored to its original condition. We want to save as much as possible.

"Like it never even happened."

Avoiding Damage During Fall

11/29/2020 (Permalink)

Outdoor Cleaning Tips that Could help Prevent Damage this Fall

The chill is in the air and the leaves are piling up. Our team at SERVPRO of Brookhaven, McComb & Columbia is committed to helping our friends, you, by offering little tips and important reminders to help during times of need or to prevent damage altogether. As cooler weather approaches, here are some things you may want to add to your cleaning to-do's:

• Check weather stripping and caulking around doors and windows.(Repair or replace as needed.)
• Check and clean the gutters.
  (Do the downspouts, too.)
• Clean the patio furniture.(Then store away.)
• Drain and store garden hoses.
• Check the exterior paint.(Touch up as needed.)
• Drain the pool, if applicable.(Close it up for the year)

Some of these tips can help prevent future water damage as well, like cleaning your gutters and repair the weather stripping & caulk. So, remember:

Stay ahead. Be prepared.

Hoarder Home Restoration

11/3/2020 (Permalink)

What is “Hoarding Disorder”

According to The American Psychiatric Association "People with hoarding disorder excessively save items that others may view as worthless. They have persistent difficulty getting rid of or parting with possessions, leading to clutter that disrupts their ability to use their living or work spaces.Hoarding is not the same as collecting. Collectors look for specific items, such as model cars or stamps, and may organize or display them. People with hoarding disorder often save random items and store them haphazardly. In most cases, they save items that they feel they may need in the future, are valuable or have sentimental value. Some may also feel safer surrounded by the things they save.Hoarding disorder occurs in an estimated 2 to 6 percent of the population and often leads to substantial distress and problems functioning. Some research show hoarding disorder is more common in males than females. It is also more common among older adults--three times as many adults 55 to 94 years are affected by hoarding disorder compared to adults 34 to 44 years old” Ranna Parekh, M.D., M.P.H. in July 2017 via www.psychiatry.org

What is Hoarding?

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

How can SERVPRO Help?

SERVPRO of Brookhaven, McComb & Columbia encounters hoarding situations in several different ways. We may be called for a fire or water loss and find the hoarding situation when we arrive on-site. We will communicate with the insurance company regarding the customer's contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored in our temporary storage in our warehouse so work on the fire or water loss can begin. Another way SERVPRO of Brookhaven, McComb & Columbia encounters hoarding jobs is through calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Brookhaven, McComb & Columbia is here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, or with your insureds, call us anytime at (601) 823-1100

Cigarette Odor Removal Services

10/28/2020 (Permalink)

Replace that foul odor with a pleasant aroma by calling SERVPRO of Brookhaven, McComb & Columbia!

There is a difference in removing odors and covering them up. SERVPRO of Brookhaven, McComb & Columbia technicians are trained with specialty equipment that are very effective in permanently removing odors, like tobacco smoke. SERVPRO of Brookhaven, McComb & Columbia can perform an inspection to determine the level of smoke odors, we like to know how long the smoking was going on and what type of smoke it was.

What SERVPRO Does:

Step one—remove the source of what caused the odor. Our technicians would wash the walls, ceilings and all hard surfaces with a counteractant that removes odors over time eliminating the odor.

Usually a duct cleaning is required and depending on how long the smoking was going on, it may be recommended to remove the carpet and padding.  

Next step—seal with an alcohol based primer and paint with a high quality paint to help encapsulate any remaining odors.

Finally, we fog with a counteractant that will work its way into every nook and cranny in the structure just like smoke does. The fogging will keep working for a few days as the house is closed up allowing the counteractant to continue to eat away at the odors.

What Does it Look Like?

Cigarette smoke is a yellowish-brown gluey residue that sticks to every surface in a home, making it difficult and time-consuming to remove. In order to completely eliminate cigarette smoke odor, you must thoroughly clean the tobacco smoke residue from every surface.

Best Way to Remove Tobacco Smoke:

Clean, Clean, Clean!

Open all windows and doors to let as much fresh air in as possible.

Clean or replace the air filters, furnace filters and AC filters.

Clean walls and ceilings using products with ammonia and glycol - two ingredients that neutralize bad odors. Let the walls dry and check if the odor persists.

If you can still sense cigarette odor after cleaning, repaint the walls and ceilings with latex paint. Use a sealant designed to lock in odors before painting.

Clean everything in the home: floors, windows, carpets, furniture, upholstery, draperies, blinds and other household surfaces, fixtures and items. Hire a professional cleaning company if the tobacco smoke is too difficult to remove.

Inexpensive Short-term Solutions Tips:

• Use an air purifier in your home.
• Sprinkle baking soda on the carpets, leave it overnight to absorb bad smells, and vacuum it the next day.
• Place saucers of white vinegar around the home and leave them overnight to neutralize the smell.
• Get indoor plants which can absorb up to 87% of indoor pollutants.
• Place small bowls of coffee throughout the home.
• Use scented or non-scented candles.
• Leave orange peels around the home.
• Place pineapple slices around the room with all doors and windows closed for 24 hours.
• Place bowls of activated charcoal around the home.

Having odor problems? Call your local professionals that can do the job right the first time! SERVPRO of Brookhaven, McComb & Columbia (601) 823-1100.

Commercial Restoration Districts

10/17/2020 (Permalink)

Damaged Commercial Property

Lincoln, Lawrence, Pike, Walthall or Marion Counties have the advantage of calling SERVPRO of Brookhaven, McComb & Columbia and receiving a quick response.

When there is damage to your property, we do not recommend you to leave it unattended as it could potentially cause the damage to worsen. Rainwater can get into your property if you have an exposed roof for instance and this can then cause mold and water damage. Likewise, if you have broken window, this can leave your commercial business vulnerable to theft and vandalism.

Commercial restoration is also urgent matter— for every working day that you are closed due to damage, you will be losing money. That is a major inconvenience that SERVPRO of Brookhaven, McComb & Columbia wants to save you from if at all possible. Commercial businesses pay a lot of overheads such as salaries, rent, bills and more on the good faith that they will be able to earn their expenses back. Unfortunately, when commercial damage strikes, these companies are left unable to make their money back and unable to make a profit. Thus, they lose money until they are able to reopen their doors. SERVPRO of Brookhaven, McComb & Columbia, is able to work quickly, being even more valuable to these organizations in their time of need.

What To Do After A Fire

9/10/2020 (Permalink)

Prevent yourself from further damage.

Fire Damage Tips

Here are some important tips after you have a fire damage in your residence or business:

1. Keep your hands clean. It is easy to spread soot and you do not want to make a bigger mess than there already is.
2. Limit movement in the home to also prevent further damage.
3. Place dry, colorfast towels or old linens on carpeted traffic areas to prevent more soiling.
4. If electricity is off, empty freezer and refrigerator and prop doors open.
5. Wipe soot from chrome on faucets and appliances then protect with a light coating of lubricant.
6. Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO of Brookhaven, McComb & Columbia.
7. Do not attempt to shampoo carpet or upholstered furniture without first consulting us.
8. Do not attempt to clean any electrical appliances that may have been close to fire or water without a repair service.

"Save as much as possible!"

We aim to return damaged areas and items to preloss conditions. We want to make your fire damage “Like it never even happened.” In this business, it is crucial to act fast. Our professional technicians arrive sooner for the chance to reduce damage and save money.  We are proud to serve Lincoln, Pike, Lawrence, Walthall and Marion counties. We are only a call away! (601) 823-1100

Business Damage Emergency Clean-Up

8/17/2020 (Permalink)

We Are the Certified Water Restoration Professionals in Your Area! Call Today (601) 823-1100

When Commercial Property Experiences Damage 

Lincoln, Lawrence, Pike, Walthall or Marion Counties have the advantage of calling SERVPRO of Brookhaven, McComb & Columbia and receiving a quick response.

When there is damage to your property, we do not recommend you to leave it unattended as it could potentially cause the damage to worsen. Rainwater can get into your property if you have an exposed roof for instance and this can then cause mold and water damage. Likewise, if you have broken window, this can leave your commercial business vulnerable to theft and vandalism.

Commercial restoration is also urgent matter— for every working day that you are closed due to damage, you will be losing money. That is a major inconvenience that SERVPRO of Brookhaven, McComb & Columbia wants to save you from if at all possible. Commercial businesses pay a lot of overheads such as salaries, rent, bills and more on the good faith that they will be able to earn their expenses back. Unfortunately, when commercial damage strikes, these companies are left unable to make their money back and unable to make a profit. Thus, they lose money until they are able to reopen their doors. 

Water damage for example-- we have the equipment, knowledge and accuracy to dry the affected area so no other problems can form in the future (like mold)! We want the water to go down the drain, not your business!

SERVPRO of Brookhaven, McComb & Columbia works quickly so your business can get back up and running "Like it never even happened."

Business Biohazard Damage

8/10/2020 (Permalink)

Our professions have the equipment and experience for cleaning contaminated content!

Business Biohazard Restoration

Removal of biohazardous substances and disposal of them properly takes professional hands that are trained to do a safe cleanup and restoration.

SERVPRO of Brookhaven, McComb & Columbia professionals are equipped with the safety equipment and cleaning products needed to get your business back into clean, safe condition. Our technicians are specialized, trained and experienced in biohazard restoration, which is important when choosing a cleanup company to resolve these circumstances.

Biohazards contamination can be dangerous and emotional for all involved.

What Does Biohazard Cleanup & Restoration Mean?

These services include:

• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

What to Do?

Stay out of affected areas.

Call emergency service personnel if the situation is life-threatening.

Treat all bodily fluids as if they are contaminated.

Turn off the HVAC system if there is sewage damage

Other Tips on Contamination:

Don’t leave wet fabrics in place. Hang furs and leather goods.

Don’t leave books, magazines, or other colored items on wet carpet or floors.

Don’t use your household vacuum to remove water.

Don’t use television or other household appliances.

Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

SERVPRO of Brookhaven, McComb & Columbia understands that biohazard emergencies don’t always happen during business hours. We are available 24 hours a day, 365 days a year.

601-823-1100

Water Quality Month

8/1/2020 (Permalink)

Should I Have My Water Tested?

The answer to this question depends on several factors. It concerns your health and the health of your family, so you need to know some basic facts. In addition to illness, a variety of less serious problems such as taste, color, odor and staining of clothes or fixtures are signs of possible water quality problems. Other things to think about include the nearness of your water well to septic systems and the composition of your home’s plumbing materials. This fact sheet provides information to help you decide whether or not to have your water tested, and if so, suggested tests for your situation.

Public Water Systems

When you turn on the tap, where does the water come from? If you pay a water bill, you are purchasing water from a public water system, where your water is monitored, tested and the results reported to the federal, state or tribal drinking water agencies responsible for making sure it meets the National Primary Drinking Water Standards. Your water company must notify you when contaminants are in the water they provide that may cause illness or other problems. Most people in the United States receive water from a community water system that provides its customers with an annual water quality report, also known as a Consumer Confidence Report. Normally, you will receive it with your water bill once a year in July. The report contains information on contaminants found, possible health effects, and the water’s source. If you do not receive a report, contact your water company for this information.

Private Water Supplies

If your drinking water does not come from a public water system, or you get your drinking water from a household well, you alone are responsible for assuring that it is safe. For this reason, routine testing for a few of the most common contaminants is highly recommended. Even if you currently have a safe, pure water supply, regular testing can be valuable because it establishes a record of water quality. This record is helpful in solving any future problems and in obtaining compensation if someone damages your water supply.

SERVPRO Cares

Here at SERVPRO, we want our customers to be aware of important matters like this one. Water plays a big factor in our lives, whether it be a water damage or for health reasons. SERVPRO of Brookhaven, McComb & Columbia wants what's best for our customers. 

via www.epa.gov

How Did We Do?

7/14/2020 (Permalink)

You're opinion is valuable to us!

Tell Us Why Choose SERVPRO

Did a disaster occur and SERVPRO of Brookhaven, McComb & Columbia truly make it "Like it never even happened."

Were we nice on the phone and fulfilled our promises we made?

Or are there some concerns you would like us to know about, so we can take care of them?

Your Feedback is Valuable to Us

Leaving us a you're feedback on any of our three websites is one of the best communications we have with our customers. It helps us determine what steps we need to make to improve our services. Not only does it help us better our work, but it also gives us encouragement and motivation for the next jobs. We love nothing more than our happy customers. 

We Want Our Customers' Voice

We highly enjoy receiving your feedback and hearing about your experience because of three honest reasons:

1.) We can address each customer based on their review/rating, allowing effective communication where we can resolve any misunderstandings. Don't be left in the dark! Speak out!

2.) If we made you truly satisfied, your voice carries. Recommend us to your friends! 

3.) This is a tool that always helps us. Positive feedback helps our technicians know they are doing something right. SERVPRO is so incredibly grateful for each positive voice. We truly love reading the uplifting things you have to say about SERVPRO of Brookhaven, McComb & Columbia. Thank you.

Reviews & Ratings are your way of speaking out. So PLEASE, if you've used our services before, don't hesitate to give us you're feedback on the links below. Thank you.

Facebook!

Yelp!

Google!

Severe Storm Facts and Prep

7/7/2020 (Permalink)

Don't Let Storms Blindside You

Severe weather can be quite scary for us because it is out of our control and can happen at any time, and anywhere. Although we cannot control the weather, we can indeed control how to prepare for it.

Get the Statistics
Americans cope with an average of the following intense storms: 

• 10,000 severe thunderstorms
• 5,000 floods or flash floods
• 1,000 tornadoes
• 2 land falling, deadly hurricanes

Approximately 98 percent of all presidential declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. That can be pretty alarming. So now knowing this information, what should you do? Become weather-ready!

Be Aware 

Being aware is the most important step in becoming weather-ready. What do we mean? Understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take the Next Step- Action! 

• Create a system that monitors weather conditions locally, especially during hurricane season
• Have more than one way to receive severe weather warnings and forecasts
• Create a communication plan for your home or business
• Establish a 24-hour warning point and emergency operations center
• Put together or purchase an emergency kit
• Keep important papers and valuables in a safe place

Don't Be Silent 

Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

SERVPRO of Brookhaven, McComb & Columbia (601)823-1100

via weather.gov

What To Do Until Help Arrives

6/19/2020 (Permalink)

Stay calm - Stay patient!

Water Damage To-Do's Until We Arrive

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives:

• Shut off the source of the water.

• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

• Remove as much excess water as possible by mopping and blotting

• Wipe excess water from wood furniture after removing lamps and tabletop items

• Remove and prop up wet upholstery cushions for even drying

• Place aluminum foil or wood blocks between furniture legs and wet carpeting

• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

• Use wooden clothespins to keep furniture skirting off damp floors

• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Hurricane Season Tips

6/11/2020 (Permalink)

Stay informed!

Hurricane Season is Here

Hurricane season starts on June 1st in Mississippi with our main threat being water and wind damage. Hurricanes are one of the most dramatic, damaging and life altering events that can occur in our state.

SERVPRO of Brookhaven, McComb & Columbia wants to make sure you are prepare for this storm season.

Here are some tips:

• Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials.
• Be alert to changing weather conditions. Look for approaching storms.
• Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word “alerts.”
• Know where to go. If you are ordered to evacuate, know the local hurricane evacuation route(s) to take and have a plan for where you can stay. Contact your local emergency management agency for more information.

According to msema.org, prepare a three to five-day disaster kid that should contain:

1. Flashlight and battery-powered radio with additional batteries.
2. Canned and non-perishable food.
3. Bottled water.
4. Toiletry items.
5. Pet food and pet supplies.
6. Medicine and prescription medication.
7. Copies of important family papers and documents.

Keeping Your Home Safe

3/26/2020 (Permalink)

Your home should be your place of rest. But when water begins leaking - even small leaks in areas you can't see - your home could quickly become a source of stress. The possibility of harmful mold, rot and unseen damage may affect the value of your home and the health of loved ones.

SERVPRO of Brookhaven, McComb & Columbia professionals understand how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides. That is why we offer 24-hour emergency response by trained, uniformed restoration professionals. With top-of-the line equipment and time-tested cleanup and restoration techniques, SERVPRO of Brookhaven, McComb & Columbia has the expertise to help make your house feel like home again.

After all, when it comes to your home and your family, even small disasters can feel like huge problems. So if a water damage occurs in your home, just call us 601-823-1100. We'll be there to help! 

Sewage Backup & Toilet Overflow Damages

2/16/2020 (Permalink)

Biohazard Help

Sewage backups and toilet overflows can cause serious damage to Brookhaven, McComb and Columbia homes. They also present health risks and should only be cleaned by certified water damage professionals. SERVPRO of Brookhaven, McComb & Columbia is not only trained to assess these issues, but has tackled these biohazard damages several times during 2019!

Some examples include, but are not limited to: sewage, toilet backflows that originate from beyond the toilet trap regardless of visible content or color.

Clean Up Procedures: 

1. Identify ALL safety issues
2. Determine source or Sewer back up and get problem fixed as quickly as possible 
3. Extract materials and/or remove all standing water
4. Apply EPA registered disinfectant
5. Remove and discard all contaminated porous and semi-porous structural materials included carpet and pad
6. Measure and document all moisture levels in affected areas.
7. Install barriers to contain damaged areas
8. Install drying equipment 
9. Monitor job daily.
10. Once completely dry. Clean all areas prior to rebuild.

When your Brookhaven, McComb or Columbia home or business has a sewer back up, rely on the professionals at SERVPRO of Brookhaven, McComb & Columbia. For a free estimate call (601)823-1100

Valentine's Fire Hazards!

2/12/2020 (Permalink)

Don't Let Your Romance Go Up in Smoke!

Your friends here at SERVPRO of Brookhaven, McComb & Columbia want to spread some love by cautioning you on this Valentine’s Day. Today is all about love and happiness, what could go wrong? Well believe it or not, accidents still happen on this lover’s holiday and we want to make sure you are prepared.

Candle Safety Stats

Candle fires caused an annual average of:

• $295 million in direct property damage
• More than 37% of home candle fires began in the bedroom, although the National Candle Association found that only 13% of candle users burn candles in the bedroom most often
• 58% candle fires started when burnable items (furniture, mattresses or bedding, curtains, or decorations) was too close to the candle.
• In 16% of the fires, the candles were unattended or abandoned.

In movies, they might line hallways, tables, and bathtubs with candles on Valentine’s Day, but that is a guaranteed fire hazard. Don’t let your romantic ambience become a romantic fire hazard.

Candle Safety Tips

Avoid candle fires by:

• NOT leaving candles unattended or abandoned. Blow out all candles when you leave a room or before you go to sleep
• Putting out any candles before you go to bed.
• Keep candles at least 12 inches away from anything that could burn or catch on fire
• Placing candles in sturdy holders made of glass, metal or ceramic. (If you’re not sure about something, don’t do it.)
• Placing candles on a flat surface where they could not be knocked over
• Keep all candles out of reach of children and pets
• Make sure fire alarms are in working order before you light your candles.
• When possible, use battery-operated candles.

source: http://www.nfpa.org

Gas Fireplace Hazards

1/22/2020 (Permalink)

It could happen to anyone.

Did You Know? 

Gas fireplaces might be safer than wood burning fireplaces, but everyone should still take precaution. Fire damage is possible even though you are not burning wood in your fireplace. The misleading thought of “Oh, it won’t happen to me” causes people so much heart ache when it does happen to them. Do not be left in the dark about your gas fireplace. Know the risks and be prepared. Some things you need to know about your gas fireplace is:

The Possible Faulty Gas Valves

Fireplace explosions exist with gas fireplaces. Scary right? Faulty gas valves leak flammable gas into the air and cause explosions that leads to major fire damage in your home. 
How does fire place explosions happen? Well, when the valve's "On/Off" switch fails, it continues to seep gas into the fireplace pilot light area. Any little spark or flame can cause the gas in the air to immediately catch fire, and create a powerful explosion.

Chimney and Flue Design Mistake

Another cause of fire explosions in gas fireplaces may be because of chimney and flue design. If you don’t know what a flue is, it’s a duct for smoke and waste gases. Some chimneys are unable to withstand high temperatures, contributing to soot and creosote buildup, because they are designed for natural gas. Creosote is a black, sticky substance formed from liquefied gas. According to the Chimney Safety Institute of America, creosote is the leading cause of chimney fires. Double venting systems worsens the issue and can cause gases to back up into flues connecting to other stoves or furnaces. The resulting backup causes an explosion or leaks carbon monoxide into the home.

Accidental Plugged Burners

Paint and building materials can form over the burner hole port. Ceramic coals or mineral wool may inadvertently be placed over the ports, creating a blockage and unbalanced flame. Consequently, the plugged burner hole can delay fireplace ignition, and cause gas in the fireplace to explode.

Precautions

Call a professional service technician to remove creosote buildup from chimneys and fireplace walls. Gas valves and hose connections leading to the fireplace burner and tank should also be inspected by a professional technician. Moreover, check for cracks in the flue lining and firebox, and look for signs of rust and corrosion. Your fireplace should also be equipped with a thermocouple, which shuts off the gas in case the pilot light is extinguished.

At SERVPRO of Brookhaven, McComb & Columbia, we are eager to help you in any way possible! If this unfortunate disaster happens to you, call us immediately! "Faster to Any Size Disaster"
(601) 823-1100

Via Hunker.com

How To Identify Mold

12/3/2019 (Permalink)

Fact: There are thousands of different types of mold out there. Some are harmful while others aren't.

"What Does Mold Look Like?"

A lot of our customers want to know how to identify mold. First thing to know is that there is active and inactive mold. What does that mean? Well, active mold growth is either slimy or fuzzy. The color of mold is usually green, black, orange or purple. On the other hand, inactive mold is dry and powdery and may be white.
Early stages of mold can look like a fine web, whereas mold in full bloom looks bushy. Mold spores spread real easily, because they are carried by air currents, pets and people. Scary, huh?

“How can I Stop Mold from Spreading in my Home?”

The key is to WORK FAST.
We are at a disadvantage in the south because of our humid climate, but don’t let that hold you back! Mold cannot grow when the humidity and temperature is lowered. If there is a day when the humidity is low, open your windows. If not, use air conditioning and dehumidifiers (empty humidifiers often).

Another way to control mold from spreading is to isolate any moldy objects. Seal moldy trash in plastic bags and remove them immediately. Objects you can save should be dried or frozen ASAP because freezing inactivates mold.

Keep the area clean. Clean surfaces such as shelves and anywhere where valuables are kept. Use a disinfectant such as Lysol, and then use fans only after moldy objects are removed and all display and storage areas are clean.

"How Can I Save Moldy Possessions?"

It is possible to save your things that have been affected by mold. 
Air dry them away from other objects. Spread out papers, stand books on end and fan the pages open. Use blotting materials like clean towels or absorbent paper between layers of cloth or paper. Increase air circulation with a fan, but don't aim the fan directly at the objects.

If you can't dry the objects quickly or you have a large quantity, you can freeze books, documents and small textiles until conditions are right to dry them. Do not freeze moldy photographs.

Clean the mold only after it is dry and inactive. Very gently wipe or brush away the mold residue. Work outdoors if possible and always wear protective clothing and a respirator.

Avoid harsh cleaning products and bleach; they can ruin objects. Never vacuum fragile items. Use a household vacuum cleaner outdoors, since the exhaust will spread mold spores.

Be sure display and storage areas are free of mold before you return any clean object to its proper place. Reinspect the objects from time to time for any new mold growth.

Valuable artifacts and photographs should be handled by our professionals here at SERVPRO of Brookhaven, McComb & Columbia.

Saving Your Home from Thanksgiving Disasters

11/25/2019 (Permalink)

Having fire damage can make your holiday harder than it should be. Take the easy route by following our safety precautions!

Making This Thanksgiving Easier 

"What could possibly go wrong at Thanksgiving, besides Uncle Eddie eating all the sweet potato pie?" Fire. Did you know fire damage is particularly higher this time of year? We need to keep fire safety top of mind in the kitchen during this joyous but hectic time. It is important, especially when there’s a lot of activity and people at home. As you start preparing your holiday schedule and organizing that large family feast, remember, by following a few simple safety tips you can enjoy time with your loved ones and keep yourself and your family safer from fire.

Thanksgiving Facts
Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, Christmas Eve, and the day before Thanksgiving.

• In 2017, U.S. fire departments responded to an estimated 1,600 home cooking fires on Thanksgiving.
• Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
• Cooking equipment was involved in almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths. 

Thanksgiving Safety Tips

• Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
• Stay in the home when cooking your turkey and check on it frequently.
• Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
• Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
• Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
• Keep knives out of the reach of children.
• Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
• Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
• Never leave children alone in room with a lit candle.
• Make sure your smoke alarms are working. Test them by pushing the test button.

(via www.nfpa.org)

Bat Droppings Cleanup Crew

7/24/2019 (Permalink)

How to clean up bat droppings? The answer is call SERVPRO!

Bats!?

These flying mammals love dark and secure structures; therefore, that makes your attic the perfect candidate for them to move in.

Think you have an issue with bats at your property? Here is a helpful list of questions may need to answer:

• Are there a large number of bats outside the building? 
• Has anyone heard scratching or squeaking noises from walls, the chimney, or attic?
• Are there unexplained stains on walls and ceilings?
• Are there rub marks on the outside of the building around areas with holes or cracks? 

Bats can carry different diseases that can harm humans in many ways. Rabies being one of the illnesses. The other is Histoplasmosis. What's that? 
According to the Mayo Clinic, it's defined as:
An infection caused by breathing in spores of a fungus often found in bird and bat droppings. Histoplasmosis is most commonly transmitted when these spores become airborne, often during cleanup or demolition projects.

Not only are bats a pest in your home, mold can start to grow in the bat droppings.

Do Not Clean Yourself

There is a specialized remediation process to remove the bat droppings from the attic space and dispose of them. SERVPRO of Brookhaven, McComb & Columbia is highly trained in the remediation process for buildings and homes affected by bat infestations.

During the removal process, all materials that have come in contact with the bat droppings would have to be removed and disposed of under state regulations for Bio Hazardous Waste.

What does that include?

Drywall, insulation, cloth materials, cardboard and wood (depending on the saturation of droppings)

If you've had a bad infestation, do not wait to give us a call. (601) 823-1100

Professional Drying Equipment

7/1/2019 (Permalink)

Moisture Meters (like the one above) are used to determine the actual moisture content of various materials.

"Like it never even happened."

Small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Brookhaven, McComb & Columbia has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology, and equipment must be counted on to perform properly. Our team will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by our highly trained technicians: 

Moisture Sensors - Used to detect moisture in carpets, baseboards, and walls. 

Moisture Meters - Used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Brookhaven, McComb & Columbia to monitor the drying process. 

Thermohygrometers - Measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

 Ultra-Low-Volume (ULV) Foggers - Atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 

Thermal Foggers - Dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach. 

SERVPRO not only has professional technicians with water restoration knowledge, but the equipment that allows us to do the job right the first time. Call SERVPRO of Brookhaven, McComb & Columbia if you are experiencing any type of water damage.

(601) 823-1100

Hurricane Florence Cleanup and Restoration

9/17/2018 (Permalink)

Disaster Recovery Team Response

We are dispatching today! Hurricane Florence has caused some major flooding and wind destruction, and SERVPRO of Brookhaven, McComb & Columbia is responding. In addition to the local Franchises that are located in the areas likely to be affected, SERVPRO has a national network of over 1,700 Franchises across the country and designated Disaster Recovery Teams ready to mobilize if more resources are needed.

North Carolina rivers including the Neuse, Trent, and Cape Fear is reported to remain above and near record flood stage through the end of the week, exacerbating the flooding problems already felt through this past weekend.

Last night’s update said the storm continues to produce "heavy and locally excessive rainfall" across parts of the Carolinas and Virginia. Catastrophic and historic river flooding will continue for days across portions of the Carolinas. By the storm's end, up to 40 inches will fall in southeastern North Carolina and the northeastern tip of South Carolina. Other parts of the Carolinas will be left with up to 20 inches of rain.

Hurricane damage can be devastating over a widespread area, so you’ll need the company that you can trust to rise to the occasion. Regardless of the extent of the damage, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic events like Hurricane Florence, our Disaster Recovery Team can respond quickly with additional resources.

via: National Weather Service